Privacy Policy

Worldwide Apartments.co.uk (London) Limited is the data controller for the personal information you share with us. We are based in Richmond, London, and you can reach us at info@worldwideapartments.co.uk.

We collect the details you give us when you enquire or book: your name, contact details, travel dates, party size and any preferences. We also collect basic technical data (such as your device and pages viewed) to keep the site working and improve it.

We use your information to answer your enquiry, manage your booking, keep you updated about your stay, and (only if you opt in) send occasional travel updates. We rely on your consent for marketing and on our legitimate interest or contract with you for everything else.

To arrange your stay we share the necessary details with the property owner or resort. We also use trusted service providers (for example our booking and hosting platforms) who process data on our behalf under contract. We never sell your data.

We use a small number of cookies to run the site and understand how it is used. You can control cookies through your browser settings.

Under UK data-protection law you can ask to see, correct, delete or restrict the use of your data, and you can withdraw marketing consent at any time. Email us to make a request. You also have the right to complain to the Information Commissioner’s Office.

We keep your information only as long as we need it to provide our service and meet our legal obligations, then delete it securely.